I attempted to upload some information to Jenna’s account at IUPUI. She has finished three semesters at Ivy Tech and has enough credits to start her Junior year at IUPUI. Deciphering the IUPUI parent portal is on the same level as learning to read hieroglyphics after a single sitting. Jenna will ask the powers-that-be for the proper steps to take tomorrow. In the mean time, I cannot help but to think this is where the future writers of state and federal tax code have come to learn their trade.
User interface/user experience (UI/UX) is so important — so much time is spent trying to make systems work; but in most software projects, there are precious few hours devoted to how the user interacts with the systems.
A lot of times, the system is deemed unreliable or broken because the user can’t actually use it or interact with it intuitively — even when the systems are working perfectly.
I’m not an UI/UX expert, but it’s never that far from the surface. I usually ask myself “could my dad use this?” We have a UI/UX person on my current project, which is definitely a nice change of pace.
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I think you are exactly right. When I was at Ford I could get read-only access to the company’s entire production database. The company’s desktop UI was fair at best, so getting past that with direct access was a big help.
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